Five-year summary, Svenska Spel Group

Condensed income statement, SEK million 2015 2014 2013 2012 2011
Net revenues from gaming operations, etc. 7,605 7,541 8,067 8,022 7,872
Capitalised work for own account 38 62 50 30 28
Employee expenses –1,024 –1,011 –995 –1,026 –1,011
Other external expenses –1,521 –1,609 –1,674 –1,673 –1,663
Amortisation, depreciation and impairment of intangible assets and property, plant and equipment –307 –278 –246 –270 –286
Operating profit 4,791 4,705 5,202 5,083 4,940
           
Interest and financial income1 38 144 137 92 204
Interest, financial expenses and taxes1 –26 –89 –72 –37 –138
Income for the year 4,803 4,763 5,268 5,138 5,007
           
Key indicators          
Customer satisfaction index (CSI) 69 72 62 66 68
Image, % 62 61 62 61 63
Responsible gaming image, % 54 55 51
Employee satisfaction index (ESI) 94 92 91 88 86
Operating margin, % 22.6 22.2 22.6 22.0 21.9
Earnings per share, SEK million 2.4 2.4 2.6 2.6 2.5
Equity ratio, % 57.2 57.2 61.5 60.0 61.8
Gaming and lottery retailers, number 5,248 5,423 5,742 5,969 6,209
Gaming locations with Vegas 1,802 1,952 2,287 2,276 2,254
           
Other information          
Proposed payment/Paid to the Swedish State 4,803 4,763 5,269 5,137 5,007
           

1. Value changes in assets and liabilities pertaining to Triss Månadsklöver are classified respectively as financial income and financial expenses. In 2013, a change in accounting policies was applied. The comparative figures for 2012 were recalculated, but not for previous years since this was deemed too extensive. The aforementioned had no impact on net financial items or earnings.