We have a natural responsibility

Jacob Aziz has owned the Limerick restaurant in Södertälje since 2006 and has had Vegas VLTs on his premises all the time. He talks constantly with his customers and staff about the risks for gambling addiction involved.

As a business partner, how do you approach gaming responsibility?

"Moderate gaming is entertaining, but – just like alcohol – there are people who cannot handle it in moderation."

"Naturally, we have a responsibility not to exploit any customer’s gaming problems and we talk every day about the risks of gaming and how it can adversely affect them."

What tools do you have at hand?

"We impose high demands on our employees and inform them constantly of our responsibility as a partner of Svenska Spel. We also explain the demands that the gaming laws impose on us. In consultation with our Vegas representative from Svenska Spel, we hold training courses and try to use as much information as possible via Svenska Spel’s website for business partners. We also make sure that information is visible and available to our customers at the VLTs and the bar."

How well do you think Svenska Spel manages its responsibility?

"I think they handle it very well and do everything they can to cooperate with us business partners in managing gaming in a responsible way. They provide information and training and carry out test purchases a few times a year. There are serious penalties for those who do not take their responsibility."