The primary goal of the present study was to assess suit- able benchmark criteria for the training of gambling employees at casinos and lottery retailers. The study utilised the Delphi Method, a survey with one qualitative and two quantitative phases.
In this article the authors explore the challenges experienced by gaming venue employees in Queensland Australia in responding to patrons with gambling problems. Forty-eight in-depth interviews were analyzed using thematic analysis.
In this paper, we report on findings from interviews with 23 counsellors working in Queensland Gambling Help agencies in Australia based on their own and their clients’ experiences of the processes and practices involved in help seeking in gaming venues.
According to the German legal framework for gambling, the state-run and federally organized lottery companies are required to train the staff of lottery retailers. These trainings shall enable lottery retailers to identify clients at an early stage, who are at risk of developing a pathological gambling behavior or who are already pathological gamblers and to intervene adequately in these cases.
Denna webbplats använder cookies
Cookies ("kakor") består av små textfiler. Dessa innehåller data som lagras på din enhet. För att kunna placera vissa typer av cookies behöver vi inhämta ditt samtycke. Vi på AB Svenska Spel, orgnr. 556460-1812 använder oss av följande slags cookies. För att läsa mer om vilka cookies vi använder och lagringstid, klicka här för att komma till vår cookiepolicy.
Hantera dina cookieinställningar
Nödvändiga cookies
Cookies för statistik